Nexis 365

CRM & HRM Solution

Customer Relationship Management (CRM)...

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Nexis 365
CRM Solution

CRM stands for Customer Relationship Management. It refers to strategies, practices, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer service relationships, assist in customer retention, and drive sales growth.

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Lead Management
The process of actively managing potential customers (known as LEADS) from the initial point of contact with a company, through the sales funnel, until they become paying customers, focusing on qualifying, nurturing, and converting them into sales by delivering valuable interactions and addressing their needs throughout the process.
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Contact/Sales Management
The process of organizing and optimizing a sales department to achieve business objectives. It involves: Hiring, Training, Motivating, Coordinating, Creating strategies, Tracking, Building Culture.
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Marketing Modules
Refers to a specific section within a larger marketing course or training program, focusing on a particular aspect of marketing strategy, like digital marketing, market research, consumer behavior, branding, or sales promotion, providing in-depth knowledge and practical skills related to that area.

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Sales Funnel
It is a visual representation of the customer journey from awareness to purchase. It`s also known as a purchase funnel, marketing funnel, or revenue funnel. A sales funnel helps marketers understand a customer's purchasing journey while also identifying the stage of the customers journey.
Perfection Brings Success
Data Enrichment
The process of enhancing the quality and value of existing data by adding relevant information from external sources, essentially creating a more comprehensive dataset that provides deeper insights and allows for better informed decision-making within a business or organization.
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E-Documents
It`s is a system or process used to capture, track and store electronic documents such as PDFs, word processing files and digital images of paper-based content. E-Documents can save you time and money.

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